Consent to the collection and processing of personal data

The personal data operator (controller) is:

(hereinafter — the Operator or Gamechanger).

By completing a form on a Gamechanger website and ticking the consent box, or by performing any other confirming action provided for by the interface, I voluntarily give Gamechanger LLP my consent to the collection and processing of my personal data on the terms of this document.

I confirm that:

• I provide the data voluntarily;
• the information I provide relates to me, or I have a lawful basis for transferring it;
• I have read this Consent;
• I have read the Policy on Privacy and the Collection, Processing and Protection of Personal Data of Gamechanger LLP;
• I understand the purposes for which my data is processed;
• I understand that certain data may be transferred to third parties;
• I understand that certain data may be transferred across borders when international technology services and AI platforms are used.

Depending on the form, service or website function used, I authorize Gamechanger to collect and process the following data, if provided by me or generated technically through the use of the website.

3.1. Identification and contact data

This may include:

• last name;
• first name;
• patronymic, if any and if provided;
• phone number;
• email address;
• company name;
• job title;
• field of activity or business niche;
• Telegram;
• WhatsApp;
• any other contact method I specify.

Gamechanger does not require all of the above data to be provided at once if it is not needed for a specific purpose.

3.2. Information about the project and the inquiry

The following may be processed:

• project description;
• description of the business task;
• technical specification;
• functional requirements;
• information about existing systems;
• expected project timeline;
• expected budget;
• the user’s questions;
• comments;
• content of the inquiry;
• history of communication with Gamechanger;
• information necessary to assess the project and prepare a proposal.

3.3. Uploaded materials

If the relevant function is available on the website, the following materials provided by me may be processed:

• documents;
• technical specifications;
• presentations;
• spreadsheets;
• images;
• diagrams;
• text files;
• other materials attached to the inquiry.

I understand that I alone determine the content of the files I transfer.

3.4. Technical data

When the websites are used, the following may be processed:

• IP address;
• date and time of access;
• device type;
• browser type and version;
• operating system;
• browser language;
• referral source;
• pages visited;
• technical identifiers;
• cookies;
• actions on the website;
• technical logs;
• error information;
• data necessary to ensure security and prevent abuse.

The scope of technical data actually collected depends on the technologies used by the website.

If I use search, the AI assistant or any other feature based on artificial intelligence, I authorize the processing of:

• the text of my query;
• the interaction history within the relevant session or feature;
• materials selected by the user;
• files, if the feature supports uploading them;
• search results;
• technical data of the request;
• the automatically generated response;
• other information necessary to perform the relevant AI feature.

I understand that the content of my query may be transferred to a third-party AI provider to the extent necessary to generate the result.

I undertake not to enter into a public AI interface, unless necessary, confidential information, passwords, secret keys, banking data, personal data of third parties or other restricted-access information.

I authorize Gamechanger to use my personal data for the following purposes.

5.1. Handling inquiries

For:

• receiving my request;
• identifying the inquiry;
• contacting me;
• answering my question;
• clarifying requirements;
• providing a consultation;
• arranging a meeting;
• discussing possible cooperation.

5.2. Project assessment and preparation

For:

• analyzing my task;
• assessing technical feasibility;
• developing an architectural or technical concept;
• preparing a preliminary estimate;
• calculating the cost;
• determining timelines;
• preparing a commercial proposal;
• preparing a technical specification;
• preparing a contract.

5.3. Conclusion and performance of a contract

If contractual relations arise between me or the organization I represent and Gamechanger, the data may be used for:

• preparing and concluding the contract;
• performing obligations;
• project communication;
• delivering results;
• issuing documents;
• organizing technical support;
• fulfilling warranty obligations;
• protecting the rights and legitimate interests of the parties.

5.4. Operation of the websites

For:

• the proper operation of the websites;
• searching for information;
• the functioning of forms;
• enabling the upload of materials;
• detecting technical errors;
• performance analysis;
• improving the user experience.

5.5. Information security

For:

• detecting suspicious requests;
• countering attacks;
• preventing abuse;
• detecting unauthorized access;
• limiting automated malicious activity;
• investigating incidents;
• ensuring the security of Gamechanger’s infrastructure.

5.6. AI and automation

For:

• generating automated responses;
• searching the knowledge base;
• text analysis;
• classifying requests;
• summarization;
• document processing;
• using AI features;
• improving the quality of the relevant digital service.

5.7. Analytics

Within the limits of applicable law, the data may be used for:

• traffic analysis;
• assessing demand for content;
• analyzing referral sources;
• improving the structure of the websites;
• analyzing technical metrics.

The use of optional analytics and advertising technologies is additionally governed by the Cookie Policy and the user’s corresponding consent settings.

I hereby authorize Gamechanger to perform with my personal data the actions necessary for the stated purposes, including:

• collection;
• receipt;
• recording;
• systematization;
• accumulation;
• storage;
• clarification;
• updating;
• modification;
• matching;
• retrieval;
• use;
• analysis;
• depersonalization;
• transfer in the cases provided for by this Consent;
• granting access to authorized persons;
• blocking;
• deletion;
• destruction.

Processing may be carried out with or without the use of automation tools.

I agree that Gamechanger may transfer certain of my personal data to third parties if such transfer is necessary to achieve the purposes set out in this Consent.

Such persons and categories of recipients may include:

• server infrastructure and hosting providers;
• data centers;
• email service providers;
• CRM systems;
• telephony services;
• messengers;
• web analytics services;
• monitoring systems;
• information security solution providers;
• cloud services;
• AI and machine learning providers;
• document, image, text or speech processing services;
• contractors and specialists directly involved in delivering the project;
• other technology providers necessary for the operation of the relevant service.

Transfers must be made only to the extent necessary for the relevant purpose.

Personal data is transferred to government authorities in the cases and in the manner provided for by the legislation of the Republic of Kazakhstan.

I confirm my consent to the possible cross-border transfer of my personal data if such transfer is necessary to use an international technology service chosen by me or by Gamechanger and is permitted by the legislation of the Republic of Kazakhstan.

Such a transfer may potentially occur when using:

• international AI providers;
• cloud services;
• analytics tools;
• email services;
• communication systems;
• monitoring tools;
• other international IT platforms.

I understand that the servers and technical infrastructure of certain providers may be located outside the Republic of Kazakhstan.

Gamechanger should endeavor to limit the scope of transferred data to the information necessary to perform the relevant function.

Personal data that Gamechanger is required to store in its own database is primarily stored within the territory of the Republic of Kazakhstan.

I understand and accept that Gamechanger may use different artificial intelligence technologies and providers depending on the purpose of a specific feature.

The choice of an AI service may depend on:

• the type of task;
• the quality of the result;
• security;
• processing speed;
• technical capabilities;
• cost;
• service availability.

This Consent does not constitute permission for the uncontrolled transfer of all available information to all AI platforms.

Gamechanger may transfer to the relevant service only the data necessary to perform a specific operation, provided there is a lawful basis for such transfer.

I do not give Gamechanger consent to disseminate my personal data in publicly available sources unless separate consent to such dissemination has additionally been obtained from me.

In particular, the ordinary submission of a request does not give Gamechanger the right to publish, without a separate basis:

• my name;
• phone number;
• email address;
• the content of a private inquiry;
• documents provided by me;
• information about the project.

Publication of a case study, testimonial, the name of a client’s representative, a photograph, logo or other identifying information must, where necessary, be governed by a separate basis or an agreement between the parties.

This Consent is intended for the processing of personal data in connection with the use of the websites, contacting Gamechanger and the provision of the relevant features.

It does not, in itself, constitute consent to receive advertising mailings.

If Gamechanger offers the user a subscription to:

• an email newsletter;
• advertising SMS;
• a WhatsApp newsletter;
• a Telegram newsletter;
• other marketing messages,

such consent is requested separately.

Declining advertising mailings must not prevent the submission of an ordinary project request.

This Consent remains in effect for the period necessary to achieve the purposes for which the relevant personal data was collected and is processed.

The processing period must not exceed the period necessary to achieve the relevant purpose, unless otherwise established by the legislation of the Republic of Kazakhstan or a contract.

If a contract is concluded on the basis of an inquiry, certain data may be retained after the active project ends for the period necessary for:

• compliance with legal requirements;
• accounting and tax records;
• fulfillment of warranty obligations;
• resolution of possible disputes;
• protection of the legitimate rights and interests of the parties.

Processing of data that is no longer required for a lawful processing purpose is terminated in the manner prescribed by law.

I have the right to withdraw this Consent in the cases and in the manner provided for by the legislation of the Republic of Kazakhstan.

To withdraw consent, I may send a request to Gamechanger LLP:

The request should preferably include:

• first and last name;
• contact details;
• the website or form through which the data was provided;
• a demand to withdraw consent.

Gamechanger may request reasonable verification of the applicant’s identity if this is necessary to prevent the deletion, disclosure or modification of another person’s data.

Upon receipt of the withdrawal, Gamechanger ceases processing the personal data within the time limits and in the manner provided for by the legislation of the Republic of Kazakhstan, unless further processing or storage is required by law or by an existing unfulfilled obligation.

I understand that withdrawing consent may make it impossible to continue performing the function for which the relevant data is necessary.

For example, after contact details are deleted, Gamechanger may be unable to:

• contact me;
• continue processing my request;
• prepare a commercial proposal;
• provide the relevant personalized feature.

Withdrawal of consent does not render unlawful any processing carried out on a lawful basis before the withdrawal.

If I myself transfer to Gamechanger the personal data of another individual, I confirm that I have a lawful basis for such transfer.

I understand that I must not, without an appropriate basis:

• upload customer databases;
• transfer employee lists;
• upload documents containing personal data of third parties;
• enter third-party data into the AI interface.

For commercial projects involving the systematic processing of such data, the processing terms are determined separately in the contract and other necessary documentation.

The granting of this Consent may be recorded by Gamechanger’s information systems.

To confirm that consent was given, the following may be stored:

• the date and time consent was given;
• the website;
• the page URL;
• the form name or identifier;
• the version of this Consent;
• the version of the related Privacy Policy;
• the fact that the relevant box was ticked;
• the technical event identifier;
• the IP address and other reasonably necessary technical information.

Such information may be used to confirm the fact and content of the consent given.

The processing of personal data is also governed by:

The Policy on Privacy and the Collection, Processing and Protection of Personal Data of Gamechanger LLP.

The following may also apply to certain features:

• the Cookie Policy;
• the Terms of Use;
• the AI Assistant Terms of Use;
• a separate Consent to Receive Advertising Messages;
• the contract between Gamechanger and the client.

For questions regarding the collection, processing, storage, transfer, correction or deletion of personal data, please contact: